FirstPoint Ticker — first-time setup

Loads the FirstPoint software onto a brand-new display. You only ever need to do this once — after this, the display updates itself automatically overnight.

Open this page in Google Chrome or Microsoft Edge on a computer (phones and tablets can't do this step).
Plug the display into the computer with a USB cable. It must be a data cable — some charging cables have no data wires and the display will light up but never appear in step 4.
Pick which display you have below.
Click Connect and choose the display in the pop-up — it's normally the only thing listed (if several appear, unplug other USB gadgets and try again). Then click Install. Leave the cable in until it says it's done (about a minute).

Which display do you have? Small round display with a turn knob on the side (1.28-inch, CrowPanel) Small round touch display, no knob (1.28-inch, often in a metal case) Round touch display (2.1-inch) Large rectangular touchscreen (7-inch)

The display never shows up in the port list

Try a different USB cable first — charge-only cables are the most common cause.

On Windows, some of the displays need a one-time driver so the computer recognizes them. Download and run the CH343 serial driver, then unplug and replug the display.

It connects but the install fails or stalls

Put the display into its loading mode by hand: hold the button marked BOOT, tap the button marked RESET, then let go of BOOT. Then click Connect and Install again. (If the display is in a case, the buttons are usually small holes or tabs on the back.)

After a manual BOOT install, unplug and replug the display once to start it.

Advanced: dual-system ("Refuge") build

Only for the special two-system 7-inch unit. Refuge dual-system (7-inch)